Digital Chhattisgarh: Technology That Became a Lifeline for a Daughter Living Miles Away

Technology Bridges Distance — A Human-Centric Example of Digital Chhattisgarh

Even while living in Bhubaneswar, Mrs. Sonam Tripathi obtained her late father’s digital death certificate from Bilaspur
Chhattisgarh’s digital systems made a difficult task simple

Raipur, Nov 2025 : The Digital India campaign and Chhattisgarh Government’s e-services have not only simplified the lives of citizens but also ensured significant savings of time, effort, and resources. The experience of Mrs. Sonam Tripathi, currently residing in Bhubaneswar, stands as a living example. Through digital services, she obtained her late father’s digital death certificate and successfully transferred her ailing mother’s bank account to Bhubaneswar without any hassle.

After marriage, Mrs. Tripathi began living in Bhubaneswar, while her parents continued to reside in Bilaspur. Following her father’s demise, the Bilaspur Municipal Corporation issued the physical death certificate. However, when her mother fell ill and had to be brought to Bhubaneswar, a new challenge emerged — transferring her mother’s bank account. The bank insisted on a digital death certificate, something she had not been aware of earlier. This requirement briefly halted the process and left the family uncertain about the next steps.

Technology and Digital Chhattisgarh Came to the Rescue

Mrs. Tripathi began looking for a solution and, with the help of the internet, found the contact details of Chhattisgarh’s Birth-Death Registration Office. From Bhubaneswar itself, she contacted the concerned official. The staff member clearly explained the required documents, the online procedure, and the steps to obtain the certificate. Thanks to the robust digital system, she received her father’s digital death certificate within a few days, and all bank formalities were completed immediately.

“Digital services save time and prevent unnecessary trouble,” says Mrs. Tripathi

Mrs. Tripathi says that had she known about the digital procedure earlier, the work could have been completed even sooner. She emphasises that essential documents must be prepared in time to avoid delays in banking, government assistance, property, pension, and other matters. “I completed the entire process online from Bhubaneswar and received the certificate within a few days,” she said.

Her experience highlights how information availability, use of technology, and digitized government services can simplify even the most complex tasks.

Digital Chhattisgarh: Government Services Now Just One Click Away

In recent years, digitisation of birth-death registration, grievance redressal, certificate issuance, and various government services in Chhattisgarh has significantly reduced public inconvenience. From Bilaspur to Bastar, people can access certificates, application status, and other services from home. This saves time and effort while ensuring transparency and reliability in the system.

The experience of Mrs. Sonam Tripathi is an inspiration for citizens who face difficulties with traditional processes. It demonstrates that with timely information, supportive administration, and modern digital services, even important tasks can be completed quickly and easily.

This example of Digital Chhattisgarh not only underscores the state’s success in digital transformation but also reflects how the Digital India mission is bringing real change to the lives of common citizens.

Speaking on the achievement, Chief Minister Vishnu Dev Sai said:
“Chhattisgarh’s digital services are transforming everyday lives. Even while living in Bhubaneswar, Mrs. Sonam Tripathi obtained her late father’s digital death certificate from Bilaspur and completed her mother’s bank account transfer effortlessly — a testament to our e-governance system’s transparency, reliability, and efficiency. The goal of ‘Digital Chhattisgarh’ is to make every government service accessible from home, with just one click.”