Public problem resolution call center launched, Raipur.

Now you can register your complaint online 24 hours a day, complaint will be resolved immediately.
 
Citizens can contact on 9977222564, 9977222574, 9977222584, 9977222594

Helpline number released, message will come as soon as complaint is registered

Raipur : Now you can also register complaints online through the call center of the district administration. This facility will be available 24 hours and problems will be resolved immediately. Helpline number has also been issued for this. Collector Dr. Gaurav Singh inspected the public problem resolution call center in room number 4 of the Collectorate premises. Municipal Corporation Commissioner Mr. Abinash Mishra, District Panchayat CEO Mr. Vishwadeep, Additional Collector Mr. Devendra Patel, Joint Collector Ms. Abhilasha Paikara were present on this occasion.

Collector Dr. Singh said that the call center started by the district administration will provide great relief to the common people. Information related to the city, revenue and other departments can be given through phone calls. After receiving the information, the problem will be resolved as soon as possible.

You can register your complaint by calling the call center of the district administration on mobile numbers 9977222564, 9977222574, 9977222584, 9977222594. Special facilities have been provided for the disabled. In this call center, the disabled can also inform the district administration about their problems. The problems of the disabled will be heard through symbolic means in video call.

This is how complaints will be redressed

– Applicants will call through the helpline number and register their complaint.
– The call center team talks to the complainant and the applicant, listens to their problem and it will be registered on the call center portal.
– After registering the case, information about the case will be sent to the concerned department officer through WhatsApp.
– The case will be resolved quickly
– Until the complaint is resolved, the call center will follow up on the problems with the concerned department and officer.
– Once the problem is resolved, the applicant will be informed by call and it will be updated on the portal.