Haryana CM Pushes for Transparency and Direct Citizen Interaction in Samadhan Shivirs

Chandigarh – Haryana Chief Minister Sh Nayab Singh Saini reviewed the progress of the Samadhan Shivirs via video conference on Friday. During the review, the Chief Minister instructed that these shivirs be broadcast live, allowing him to directly interact with officials and citizens at any time, from the war room at his residence.

During the session, the Chief Minister engaged directly with citizens attending camps in Fatehabad, Rohtak, Yamunanagar, and Jhajjar, and directed officials to address their concerns without delay. He said that if a citizen’s application was rejected due to policy constraints, the rejection details and reasons should be updated on the portal for transparency.

It is noteworthy that the Chief Minister had instructed the organization of Samadhan Shivirs in all districts starting from July. As of now, a total of 88,624 applications have been received, of which 67,240 have been resolved. In these shivirs, officials from all relevant departments, under the guidance of the Deputy Commissioner, gather daily for two hours to listen to the public’s concerns and address them promptly.

Following October 8, the Chief Secretary’s Office issued instructions to resume these Shivirs, and the progress of the applications is monitored through the Samadhan portal. The district officials who resolve the applications are later contacted by the Confirmation Cell at the Chief Minister’s residence to assess the status and satisfaction of the applicants. The Chief Minister reviews these reports every week.

So far, the issues primarily addressed in these camps include PPP, Property IDs, sanitation systems, and various other concerns. The Chief Secretary has also directed the continuation of these shivirs in municipal corporations. The Chief Secretary and other senior officers were present at the meeting.