State - February 5, 2025

Launch of MAITRI 2.0 Portal in Cabinet Meeting with CM and Deputy CMs

February 5, 2025

0 4 min read

Enhanced Transparency and Speed in Business Facilitation

Mumbai : To ensure effective implementation of the Ease of Doing Business policy and provide seamless services to investors, the revamped MAITRI 2.0 portal (https://maitri.maharashtra.gov.in/) under the Department of Industries was launched today by Chief Minister Devendra Fadnavis, Deputy Chief Minister Eknath Shinde, and Deputy Chief Minister Ajit Pawar.

During the Cabinet meeting, the launch was attended by Industries Minister Uday Samant, other Cabinet ministers, Chief Secretary Sujata Saunik, and senior officials, including Dr. P. Anbalagan, Secretary of the Department of Industries, and Dipendrasinh Kushwah, Industries Development Commissioner.

About the MAITRI 2.0 Portal

The Maharashtra Industry, Trade, and Investment Facilitation Cell (MAITRI) portal is a significant step toward business facilitation and investment growth. Originally launched in 2016, the platform has now been upgraded to MAITRI 2.0, incorporating advanced features and technical improvements to streamline business and investment processes in Maharashtra.

Key Features of the Portal

Faster and Transparent Business Facilitation – The portal enhances efficiency and transparency in Maharashtra’s industrial processes, offering faster and simplified services for entrepreneurs, traders, and investors.
Single Application System – Businesses often require multiple permits and clearances at different stages of development. MAITRI 2.0 eliminates the need for separate applications, integrating multiple approvals in a single-window system.
Real-Time Tracking and Dashboard – Investors can track their application status in real time.
AI-Based Chatbot & Online Help Center – A chatbot named ‘Udyog Mitra’ offers instant information on government schemes, licenses, permits, and subsidies.
Incentive Calculator – Provides an estimate of benefits available under various government incentive schemes.
Digital Document Depository (DigiLocker Integration) – Ensures secure storage and easy access to business-related documents.
Integration with National Single Window System (NSWS) – Seamless two-way integration with NSWS for a unified application and approval process.

One-Stop Access to 119 Services from 15 Departments

MAITRI 2.0 integrates 119 services from 15 different government departments, including the Labour Department, Directorate of Industrial Safety and Health, Boilers Department, Urban Development, and State Excise Department. Out of these, 100 services are fully integrated, offering a comprehensive digital experience for industries in Maharashtra.

Additionally, new services will continue to be added, with the total number expected to reach 200, said Commissioner Kushwah.