India - June 15, 2025

Eastern Railway Shifts Prs Refund Processing To Respective Divisions From 01.07.2025

team maverick June 15, 2025

0 9 min read

EASTERN RAILWAY SHIFTS PRS REFUND PROCESSING TO RESPECTIVE DIVISIONS FROM 01.07.2025

Eastern Railway has decided to decentralise the processing and disposal of Counter /System Ticket Refund cases with effect from 01.07.2025.

All Counter/System Ticket (PRS) refund request, TDR etc. hitherto are being submitted to Receive & Dispatch section of Principal Chief Commercial Manager’s Office. Hence, with effect from 01.07.2025, it is required to be submitted to the concerned Sr. Divisional Commercial Manager’s Office as per PRS Counter falls under jurisdiction of respective Division.

Sealdah Division:

There are 82 numbers of PRS Counter under Sealdah Division in different locations. Refund request / TDR to be submitted to – OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER; DIVISIONAL RAILWAY MANAGER BUILDING; ROOM NO. 44; 16, KAIZER STREET; SEALDAH; KOLKATA -700014.

Howrah Division:

There are 55 numbers of PRS Counter under Howrah Division in different locations. Refund request / TDR to be submitted to – OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER; 4TH FLOOR; RAILYATRI NIWAS; HOWRAH STATION; HOWRAH – 711101.

Asansol Division:

There are 35 numbers of PRS Counter under Asansol Division in different locations. Refund request / TDR to be submitted to – OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER; DIVISIONAL RAILWAY MANAGER BUILDING; 1ST FLOOR; ASANSOL, PIN – 713301; DISTRICT – PASCHIM BURDWAN; WEST BENGAL.

Malda Division:

There are 36 numbers of PRS Counter under Malda Division in different locations. Refund request / TDR to be submitted to – OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER; DIVISIONAL RAILWAY MANAGER BUILDING; 1ST FLOOR; P.O. JHALJHALIA; DISTRICT: MALDA; PIN-732102; WEST BENGAL.

DIVISION-WISE LIST OF THE PRS COUNTERS:

REVISED INSTRUCTIONS FOR SUBMISSION OF REFUND REQUEST/TDR WEF:01.07.2025.
TICKET BOOKED / CANCELLED, CASH, RTC COUPON, VOUCHER / WARRANT MODE, RETIRING ROOM ETC. AT PRS COUNTER UNDER ASANSOL DIVISION)
OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER, DRM BUILDING,1ST FLOOR, ASANSOL, PIN-713301, DISTRICT-PASCHIM BURDWAN, WEST BENGAL.
Sl. NO.	NAME OF LOCATIONS	LOCATION CODE	DIVISION	RH / NRH / UTS-cum-PRS (U-c-P)
1	ANDAL JN	UDL	ASN	RH
2	ASANSOL JN	ASN	ASN	RH
3	BAIDYANATH DHAM	BDME	ASN	RH
4	BNR MORE(ASANSOL)	BNRM	ASN	NRH
5	BARAKAR JN	BRR	ASN	RH
6	BASUKINATH	BSKH	ASN	U-c-P
7	BUDHAI	PRBM	ASN	NRH
8	CHITTARANJAN (CLW)	CRJ	ASN	RH
9	CHITTA RANJAN STN.	CRJS	ASN	RH
10	DEOGHAR	DGHR	ASN	U-c-P
11	DEOGHAR PO	P601	ASN	NRH
12	DUBRAJPUR	DUJ	ASN	U-c-P
13	DUMKA STN.	DUMK	ASN	U-c-P
14	DURGAPUR	DGR	ASN	RH
15	DURGAPUR CBO	DCBO	ASN	NRH
16	GIRIDIH	GRD	ASN	RH
17	JAMTARA	JMT	ASN	U-c-P
18	JASIDIH JN	JSME	ASN	RH
19	KULTI	ULT	ASN	U-c-P
20	KUMARDUBI	KMME	ASN	U-c-P
21	MANKAR	MNAE	ASN	U-c-P
22	MADHUPUR JN	MDP	ASN	RH
23	PANAGARH	PAN	ASN	U-c-P
24	PANAGARH MIL.	PMSA	ASN	NRH
25	PANDAVESWAR	PAW	ASN	U-c-P
26	RANIGANJ	RNG	ASN	RH
27	SATSANG PREMISES DEOGARH	PTSG	ASN	U-c-P
28	SEARSOLE RAJBARI P.O.	PSRO	ASN	NRH
29	SIMULTALA	STL	ASN	U-c-P
30	SONARAITHARI	PSRJ	ASN	NRH
31	SITARAMPUR JN	STN	ASN	U-c-P
32	SURI	SURI	ASN	RH
33	UKHRA	UKA	ASN	U-c-P
34	VIDYASAGAR	VDS	ASN	U-c-P
35	ZRTI BHULI	ZRTB	ASN	RH

REVISED INSTRUCTIONS FOR SUBMISSION OF REFUND REQUEST/TDR WEF:01.07.2025
TICKET BOOKED/CANCELLED, CASH, RTC COUPON, VOUCHER / WARRANT MODE, RETIRING ROOM ETC. AT PRS COUNTER UNDER HOWRAH DIVISION)
OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER,4TH FLOOR, RAILYATRI NIWAS, HOWRAH STATION, HOWRAH-711101.
Sl. NO.	NAME OF LOCATIONS	LOCATION CODE	DIVISION	RH / NRH / UTS-cum-PRS (U-c-P)
1	AHAMADPUR JN	AMP	HWH	U-c-P
2	AMBIKA KALNA	ABKA	HWH	U-c-P
3	ARAMBAGH	AMBG	HWH	RH
4	AZIMGANJ JN	AZ	HWH	U-c-P
5	BANDEL JN	BDC	HWH	RH
6	BALLY	BLY	HWH	RH
7	BARDHAMAN	BWN	HWH	RH
8	BAZAR SAU	BZLE	HWH	U-c-P
9	BELUR MATH CBO	BMCB	HWH	NRH
10	BOLPUR (SANTINIKETAN)	BHP	HWH	RH
11	BOTANICAL GARDEN	P626	HWH	NRH
12	CHANDANNAGAR	CGR	HWH	RH
13	CHOWRINGHEE CB / SRO	CPAE	HWH	NRH
14	CHUCHURA	CNS	HWH	RH
15	CORNWALIS STREET CBO (SHYAMBAZAR)	CWS	HWH	NRH
16	DANKUNI JN	DKAE	HWH	RH
17	FURFURA SHARIF	PHUP	HWH	NRH
18	GUSKARA	GKH	HWH	U-c-P
19	HOWRAH	HWH	HWH	RH
20	JIRAT	JIT	HWH	U-c-P
21	KANDI (NRH)	PRKN	HWH	NRH
22	KATWA JN	KWAE	HWH	RH
23	KHAGRAGHAT ROAD	KGLE	HWH	RH
24	LILUAH	LLH	HWH	RH
25	MEMARI	MYM	HWH	U-c-P
26	MURARAI	MRR	HWH	U-c-P
27	NABADWIP DHAM	NDAE	HWH	RH
28	NABAGRAM	PNBM	HWH	NRH
29	NALHATI JN	NHT	HWH	U-c-P
30	NALIKUL	NKL	HWH	RH
31	PAKUR	PKR	HWH	RH
32	PRESS CLUB	PRES	HWH	NRH
33	PUNDOOAH	PDA	HWH	U-c-P
34	RAMPURHAT	RPH	HWH	RH
35	RISHRA	RIS	HWH	U-c-P
36	RUSSA ROAD(HAZRA)	RSAE	HWH	NRH
37	SAINTHIA JN	SNT	HWH	RH
38	SALAR	SALE	HWH	U-c-P
39	SHAKTIGARH	SKG	HWH	U-c-P
40	SHEORAPHULLY JN	SHE	HWH	RH
41	SHRIRAMPORE	SRP	HWH	RH
42	SINGUR	SIU	HWH	U-c-P
43	TARAKESWAR	TAK	HWH	RH
44	TARAPITH TEMPLE	TPTM	HWH	NRH
45	UTTARPARA	UPA	HWH	U-c-P
46	WEST BENGAL STATE LEGISLATIVES HOSTEL	PWLH	HWH	NRH
47	CAR NICOBAR	NICO	HQ	NRH
48	DIGLIPUR (AC OFFICE)	PDPA	HQ	NRH
49	FAIRLIE PLACE	FP	HQ	RH
50	FORT WILLIAM	FWCB	HQ	NRH
51	METRO RLY	MRLY	HQ	RH
52	PORTBLAIR	PBLR	HQ	NRH
53	PORTBLAIR DEF.	PBDE	HQ	NRH
54	WBL ASSEMBLY SRO	WBLA	HQ	NRH
55	NEW KOILAGHAT	NKG	HQ	RH

REVISED INSTRUCTIONS FOR SUBMISSION OF REFUND REQUEST/TDR WEF:01.07.2025
TICKET BOOKED / CANCELLED, CASH, RTC COUPON, VOUCHER / WARRANT MODE, RETIRING ROOM ETC. AT PRS COUNTER UNDER MALDA DIVISION)
OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER, DRM BUILDING,1ST FLOOR, P.O. JHALJHALIA, DISTRICT: MALDA, PIN-732102, WEST BENGAL.
SL NO	NAME OF LOCATIONS	LOCATION CODE	DIVISION	RH / NRH / UTS-cum-PRS (U-c-P)
1	ABHAIPUR	AHA	MLDT	RH
2	BANKA	BAKA	MLDT	NRH
3	BARHARWA JN	BHW	MLDT	RH
4	BARIARPUR	BUP	MLDT	U-c-P
5	BHAGALPUR JN	BGP	MLDT	RH
6	BHAGALPUR UNIVERSITY (TIL KA MANJHI CHAWK)	PBUC	MLDT	NRH
7	BHAGYA	PBHY	MLDT	NRH
8	DHARAHARA	DRH	MLDT	U-c-P
9	DHULIAN GANGA	DGLE	MLDT	RH
10	EKCHARI	EKC	MLDT	U-c-P
11	GHOGHA	GGA	MLDT	U-c-P
12	GODDA	GODA	MLDT	U-c-P
13	IND. RLY.MEC & ELEC, JAMALPUR	IRME	MLDT	RH
14	JAMALPUR JN	JMP	MLDT	RH
15	JAMIRGHATA	JMQ	MLDT	U-c-P
16	JANGIPUR ROAD	JRLE	MLDT	RH
17	KAHALGAON	CLG	MLDT	RH
18	KAJRA	KJH	MLDT	U-c-P
19	KHALTIPUR	KTJ	MLDT	U-c-P
20	MAHAGAMA	PMGA	MLDT	NRH
21	MALDA TOWN	MLDT	MLDT	RH
22	MALDA TOWN CBO	MLCB	MLDT	NRH
23	MANDAR HILL	MDLE	MLDT	U-c-P
24	MIRZACHEWKI	MZC	MLDT	U-c-P
25	NEW FARAKKA	NFK	MLDT	RH
26	NIMTITA	NILE	MLDT	RH
27	NONIHAT	NNHT	MLDT	U-c-P
28	PIRPAINTI	PPT	MLDT	RH
29	PURAB SARAI	PBS	MLDT	RH
30	RAJMAHAL	RJL	MLDT	U-c-P
31	RATANPUR	RPUR	MLDT	U-c-P
32	SABOUR	SBO	MLDT	U-c-P
33	SAHIBGANJ	SBG	MLDT	RH
34	SHIVNARAYANPUR	SVRP	MLDT	U-c-P
35	SULTANGANJ	SGG	MLDT	U-c-P
36	TINPAHAR JN	TPH	MLDT	U-c-P

REVISED INSTRUCTIONS FOR SUBMISSION OF REFUND REQUEST/TDR WEF:01.07.2025
TICKET BOOKED/CANCELLED, CASH, RTC COUPON, VOUCHER / WARRANT MODE, RETIRING ROOM ETC. AT PRS COUNTER UNDER SEALDAH DIVISION)
OFFICE OF THE SR. DIVISIONAL COMMERCIAL MANAGER, DRM BUILDING, ROOM NO.44, 16, KAIZER STREET, SEALDAH, KOLKATA -700014.
Sl. NO.	NAME OF LOCATIONS	LOCATION CODE	DIVISION	RH / NRH / UTS-cum-PRS (U-c-P)
1	AGARPARA	AGP	SDAH	U-c-P
2	AIRPORT BOOKING OFF.	APBO	SDAH	NRH
3	AMTALA – NAODA	AMNA	SDAH	NRH
4	ASHOKNAGAR ROAD	ASKR	SDAH	U-c-P
5	3A BUS STAND, BEHALA	BLBS	SDAH	NRH
6	BAGBAZAR	BBR	SDAH	RH
7	BAGULA	BGL	SDAH	U-c-P
8	BALLYGUNGE JN.	BLN	SDAH	RH
9	BARANAGAR ROAD	BARN	SDAH	U-c-P
10	BARASAT JN	BT	SDAH	RH
11	BARRACKPORE	BP	SDAH	RH
12	BARUIPUR	BRP	SDAH	RH
13	BASIRHAT	BSHT	SDAH	RH
14	BEHALA (GHOLSAPUR)	GHPR	SDAH	RH
15	BELDANGA	BEB	SDAH	U-c-P
16	BELGHORIA	BLH	SDAH	U-c-P
17	BERHAMPUR COURT	BPC	SDAH	RH
18	BETHUADAHARI	BTY	SDAH	U-c-P
19	BHAGAWANGOLA	BQG	SDAH	U-c-P
20	BIDHANNAGAR ROAD	BNXR	SDAH	RH
21	BIRATI	BBT	SDAH	U-c-P
22	BONGAON JN	BNJ	SDAH	RH
23	BURRABAZAR	BZB	SDAH	RH
24	CANNING	CG	SDAH	RH
25	CHAKDA	CDH	SDAH	RH
26	CHAMPAHATI	CHT	SDAH	U-c-P
27	COSSIMBAZAR	CSZ	SDAH	U-c-P
28	COSSIPORE ROAD	CED	SDAH	RH
29	DAKSHINESWAR	DAKE	SDAH	RH
30	DEBAGRAM	DEB	SDAH	U-c-P
31	DHAKURIA	DHK	SDAH	RH
32	DHUBULIA	DHU	SDAH	U-c-P
33	DIAMOND HARBOUR	DH	SDAH	RH
34	DUM DUM CANTT	DDC	SDAH	U-c-P
35	DUM DUM JN	DDJ	SDAH	RH
36	GANGNAPUR	GGP	SDAH	U-c-P
37	GOBORDANGA	GBG	SDAH	U-c-P
38	GORABAZAR	GBRZ	SDAH	NRH
39	HABRA	HB	SDAH	U-c-P
40	HASNABAD	HNB	SDAH	U-c-P
41	ICHHAPUR	IP	SDAH	U-c-P
42	ISLAMPUR	IMPR	SDAH	NRH
43	JADABPUR	JDP	SDAH	RH
44	JAGADDAL	JGDL	SDAH	U-c-P
45	JALANGI	JLNG	SDAH	NRH
46	JAYNAGAR MAJILPUR	JNM	SDAH	U-c-P
47	JIAGANJ	JJG	SDAH	U-c-P
48	KAKDWIP	KWDP	SDAH	U-c-P
49	KALYANI	KYI	SDAH	RH
50	KANCHRAPARA	KPA	SDAH	RH
51	KANKINARA	KNR	SDAH	U-c-P
52	KHAGRA NRH	PRKG	SDAH	NRH
53	KHARDAHA	KDH	SDAH	U-c-P
54	KOLKATA	KOAA	SDAH	RH
55	KOMAGATA MARU BUDGE BUDGE	KBGB	SDAH	RH
56	KRISHNANAGAR CITY JN	KNJ	SDAH	RH
57	LAKSHMIKANTAPUR	LKPR	SDAH	U-c-P
58	LALGOLA	LGL	SDAH	RH
59	MACHLANDAPUR	MSL	SDAH	U-c-P
60	MADHYAMGRAM	MMG	SDAH	U-c-P
61	MAHESHTALA (NRH)	MSTL	SDAH	NRH
62	MAJDIA	MIJ	SDAH	U-c-P
63	MAJHERHAT	MJT	SDAH	RH
64	MURSHIDABAD	MBB	SDAH	RH
65	NAIHATI JN	NH	SDAH	RH
66	NAMKHANA	NMKA	SDAH	U-c-P
67	NEW ALIPORE	NACC	SDAH	RH
68	PAGLA CHANDI	PCX	SDAH	U-c-P
69	PLASSEY	PLY	SDAH	U-c-P
70	RANAGHAT JN	RHA	SDAH	RH
71	REJINAGAR	REJ	SDAH	U-c-P
72	SAGAR ISLANDS	SAGI	SDAH	NRH
73	SALT LAKE	SLK	SDAH	NRH
74	SEALDAH	SDAH	SDAH	RH
75	SHANTIPUR JN	STB	SDAH	RH
76	SHYAMNAGAR	SNR	SDAH	RH
77	SONARPUR JN	SPR	SDAH	RH
78	SODEPUR	SEP	SDAH	U-c-P
79	TAKI MUNICIPALITY	TAKM	SDAH	NRH
80	THAKURNAGAR	TKNR	SDAH	RH
81	TITAGARH	TGH	SDAH	U-c-P
82	TOLLYGUNGE	TOL	SDAH	RH