CM Rekha Gupta’s review meeting at the Secretariat; instructions for direct monitoring of major projects

Grievance redressal to become faster and more transparent; ‘Delhi Mitra’ portal to serve as a bridge between government and citizens

Government on alert ahead of summer: advance preparations ordered for water, power and health services

Results must be visible on the ground, not just on paper: Chief Minister Rekha Gupta

New Delhi, January 2026 : Delhi Chief Minister Smt. Rekha Gupta on Thursday chaired a high-level review meeting with heads of all departments at the Delhi Secretariat. The meeting focused on departmental performance, progress of ongoing projects and planning for the upcoming financial year. During the meeting, the Chief Minister issued strict instructions that all projects with a cost exceeding ₹5 crore must be updated within one week on the ‘CM-Pragati’ portal (an internal departmental monitoring portal). This will ensure close monitoring of projects, time-bound reviews and regular oversight at the highest level of government. The high-level meeting was attended by Chief Secretary Shri Rajiv Verma along with all departmental secretaries and senior officials.

She emphasised that every department must continuously update progress reports of development works on their respective portals so that the public is informed about the true status of projects and transparency in governance is maintained. She said that the Delhi Government is committed to completing every project within the stipulated timeframe, ensuring accountability across departments and providing citizens with regular and accurate information on development works. The Chief Minister also directed all departments to complete pending projects with high-quality standards.

The Chief Minister informed that the ‘Delhi Mitra’ portal will be launched soon. This portal will be a dedicated digital platform for the swift and effective resolution of citizens’ grievances. She directed that all technical and administrative tasks related to the portal be completed at the earliest. She emphasised that staff training, technical testing and departmental integration must be completed within the prescribed timeline so that the portal can be launched for public use without delay. The Chief Minister made it clear that this portal will become a direct channel of communication between the government and citizens, making the grievance redressal process simpler, faster and more reliable than before.

The Chief Minister instructed all departments to complete their preparations well in advance for the forthcoming summer season. Timely action must be taken to ensure adequate water supply, reliable power arrangements, robust hospital facilities, road repairs and other public services. She stressed that citizens should not face any inconvenience during the summer months and that all essential services must function smoothly.

The Chief Minister said that the Delhi Government is working towards result-oriented governance, where policies and plans are not confined to paperwork but deliver visible outcomes on the ground. The government’s objective is to ensure that all development works are completed on time, every department fulfils its responsibilities effectively and citizens remain informed about the actual status of government schemes and projects.