Yogi govt sets example by resolving Divyangjan complaints in record time

Lucknow : The Yogi Adityanath-led government in Uttar Pradesh is setting a strong example in inclusive governance by ensuring that grievances of Divyangjan are being resolved in record time. Through a more responsive and efficient Integrated Grievance Redressal System (IGRS), the state is offering timely justice and support to one of the most vulnerable sections of society.

According to data from the Department of Empowerment of Persons with Disabilities, a total of 2,699 complaints were received through the Chief Minister’s Helpline, Online Portal, PGI Portal, and Jansunwai. Out of these, 2,660 complaints have already been resolved. Only 39 complaints are pending, and notably, none of them are marked as defaulters. This clearly shows how serious and sensitive the Yogi government is about addressing the problems of Divyangjans.

Whether it’s issues related to pensions, certificate delays, or access to other social benefits, the government is ensuring fast and effective solutions.

Under Jansunwai, 212 complaints were registered, of which 206 have been resolved. On the PGI portal, 394 out of 404 cases have been addressed; through the online medium, 229 out of 233; and on the CM Helpline, 1,831 out of 1,850 complaints have been resolved. This reflects the state administration’s approach based on transparency, speed, and public welfare.

Notably, the IGRS implemented by the state government has become a strong platform for the public, especially for Divyangjan. They can now file complaints from their homes and receive timely responses. This blend of technology and human concern truly reflects the spirit of “Sabka Saath, Sabka Vikas, Sabka Vishwas.”

Chief Minister Yogi Adityanath personally remains sensitive towards the welfare of Divyangjan. He has regularly instructed district officials to give top priority to their complaints and resolve them with empathy. This is why not only have the complaints been quickly resolved through IGRS, but they have also been handled with human sensitivity.