Rural and Urban Service Camps to Be Organized Across Rajasthan During Seva Parv Fortnight: Chief Secretary Directs Immediate Redressal of Citizens’ Grievances

Jaipur, Sept 2025 : A meeting was held at the Secretariat on Saturday under the chairmanship of Chief Secretary Shri Sudhansh Pant to ensure the effective implementation of the Rural and Urban Service Camp campaign. The Chief Secretary announced that the service camps will be organized from September 17, coinciding with the beginning of the Seva Parv Fortnight. He instructed that all departments and urban local bodies must work in close coordination to ensure the success of these camps.

Shri Pant made it clear that no citizen should be bound by a fixed time limit at the camps. Problems must be resolved for as long as citizens are present. He emphasized daily intensive monitoring of the camps, and directed that districts showing better performance should be identified and recognized. Divisional Commissioners will prepare rankings based on problem redressal rates in their respective divisions.

He instructed officers to ensure on-the-spot resolution of problems faced by citizens attending the camps. Collectors and subordinate officials must personally inspect the camps during the initial days, gather feedback, and document success stories for dissemination through both social and traditional media.

The Chief Secretary further directed that all necessary preparations and technical support be ensured before the campaign begins. Sub-divisional officers must remain present at the camps and hold departmental review meetings. Where required, staff from other departments and technical officials should also be deployed. A control room must be established in each district, with details of the responsible officer and contact number published in local newspapers.

During the meeting, Principal Secretary, Revenue and Colonization Department, Shri Dinesh Kumar, outlined the department-wise activities. He said the Social Justice Department will enroll more beneficiaries under the Palnahar and Kanyadan schemes, while the Women and Child Development Department will take responsibility for the Matru Vandana Yojana. The Labour Department will handle tool assistance schemes, and the Disaster Management Department will manage compensation related to loss of life and livestock. The Water Resources Department will carry out drainage and dam repair works.

The Revenue Department will clear pending farmer registry cases, promote the Girdawari App for wider usage, execute pending notices, prepare mutation and correction reports, and resolve land ownership disputes. The Panchayati Raj Department will focus on the Swamitva Yojana and Swachh Bharat Mission (Rural), while the Forest Department will manage plantation drives. The Health Department will organize screening, maternal-child health services, and TB elimination programs. The Animal Husbandry Department will run animal health camps, vaccination drives, and insurance schemes. Issues related to electricity supply will be handled by the Energy Department, while the Agriculture Department will distribute seeds. The Food Department will address NFSA cases, Aadhaar seeding, and LPG ID mapping.

Secretary, Local Self Government, Shri Ravi Jain, informed that urban service camps were held between September 4–15 as preparatory camps and will be held again from September 17 as the main campaign. Camps will be organized ward-wise to resolve applications and grievances, with online applications also being accepted. The campaign will also cover city-wide cleanliness and beautification works, including road repairs and painting, streetlight installation and repair, maintenance of public spaces, drainage and sewer line repair, and beautification of community centers and public buildings.

The meeting was attended by Additional Chief Secretary, Public Works Department, Shri Praveen Gupta; Principal Secretary, Medical, Health and Family Welfare, Smt. Gayatri A. Rathore; Principal Secretary, Urban Development and Housing, Dr. Debashish Prusty; Chairperson, DISCOMs & MD, Power Distribution Corporation Ltd., Ms. Arti Dogra; Secretary, General Administration, Dr. Joga Ram; and other senior officers. All District Collectors of the state also participated via video conference.