Police verification completed for all drivers and conductors ahead of Mahakumbh

Mahakumbh Nagar : In preparation for the grand spiritual event of Mahakumbh 2025, set to begin on January 13 in Prayagraj, the Yogi government is leaving no stone unturned to ensure a seamless and memorable experience for pilgrims. As part of these efforts, employees of the Uttar Pradesh State Road Transport Corporation (UPSRTC) are undergoing specialized training to improve their behavior and interaction with pilgrims.

The initiative aims to foster a welcoming and respectful atmosphere, ensuring that devotees feel valued throughout their journey.

In addition, the Uttar Pradesh Transport Department has mandated police verification for all drivers and conductors involved in Mahakumbh services. This step ensures that only individuals with clean backgrounds are assigned to serve the pilgrims, minimizing any potential security risks.

Despite these stringent measures, if any staff member behaves inappropriately with a devotee, a mechanism has been established to register complaints with the department.

With this, the Yogi government aims to ensure that every pilgrim visiting the grand Mahakumbh leaves with a positive impression of hospitality. To achieve this, training programs are being conducted to enhance the skills and behavior of police personnel and roadways staff.

Since a large number of pilgrims are expected to travel to Prayagraj by state roadways buses, the Transport Department is focusing on behavioral training for its staff to ensure they interact politely and respectfully with devotees. Additionally, all drivers and conductors have undergone police verification to ensure that no individual with a questionable background is part of the team serving the pilgrims.

Regional Manager of Prayagraj Division, M.K. Trivedi, stated that police verification has been completed for all drivers and conductors operating buses during the Mahakumbh in Prayagraj. This includes not only the buses originating from Prayagraj but also those arriving from other districts.

“Our goal is that every pilgrim leaves with a positive impression of the Transport Department and its staff. To achieve this, continuous behavior training is being provided to all staff members,” Trivedi stated. The staff is being encouraged to interact respectfully with pilgrims and offer them the best possible service.

If any pilgrim encounters an issue or experiences inappropriate behavior from a staff member, they can file a complaint via a toll-free number or directly with the department. Prompt action will be taken to address such grievances, ensuring a smooth and respectful experience for all devotees.